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‎08-15-2017 08:06 PM

HP Recommended
Product: 15-r015dx Notebook
Operating System: Microsoft Windows 8.1 (64-bit)

Please help. After the last shutdown on my computer, the keyboard has suddenly stopped working. I've searched all over for a solution for this. I even tried downloading 5 newer drivers for this. This issue first occured when I was restarting my PC. It started a Windows Update and when I restarted I found out I couldnt use my mouse or keyboard. I am currently typing this on my On-Screen keyboard right now so  please dont mind any mistakes.

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‎08-16-2017 06:00 PM

HP Recommended

Nevermind, I managed to fix the issue without anyone's help. I simply restored my computer back to a restore point before the Microsoft update messed my computer up

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1 REPLY 1

‎08-16-2017 06:00 PM

HP Recommended

Nevermind, I managed to fix the issue without anyone's help. I simply restored my computer back to a restore point before the Microsoft update messed my computer up

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