Keyboard is not working

[rayrivera1]

keyboard stops working after passing the log in menu. Please help me I would greatly appreciate it. 

Best,

Raynaldo 

[GBL84 · Accepted solution]

As the keyboard works until you log in, check the following.

Open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, select the 'Ease of Access Centre'.

Select the option 'Make the keyboard easier to use'.

If there is a tick next to 'Turn on Filter Keys', click the box to remove it, then click Apply and Ok to save this change

Hope this helps, for any further queries reply to the post and feel free to join us again

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Thank You,

GBL84

I am not an HP Employee

[rayrivera1]

Thank you so much! 

[GBL84]

You're very Welcome !! @rayrivera1

 All the Best !!!     Thanks for being a member !

**Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee