Keyboard not turning back on after switching back from tablet mode

[EHBACON]

Currently typing this with the touchscreen keyboard. When I opened my envy for some reason it switched to tablet mode. When it asked me if I wanted it to switch I said no, which reverted everything back to normal except for the keyboard, which remained turned off. This has happened before and until now has always been fixed by simply restarting the laptop. That didn't work this time, so I tried going into and out of tablet mode again still to no avail. Then I got the startup menu and restarted the laptop with BIOS reset to default. Then I uninstalled my keyboard software in device manager and restarted again,still to no avail. At a total loss of what to do now, I know the hardware is fine because the keyboard worked fine with the startup menu. Really don't want to do a factory reset over this dumb little complication. Please help!

[praveen196]

@EHBACON Welcome to HP Community!

I understand that the Keyboard not turning back on after switching back from tablet mode.

Do not worry. I will try to fix the issue.

Please try these steps:

Go to control panel

2. Go to Display

3. Go to Adjust Resolution

4. Be sure "Allow the screen to auto-rotate" is CHECKED.

If this does not work then try this link:  HP Notebook PCs - Switching Between Tablet Mode and Desktop Mode (Windows 10)

Also, uninstall the keyboard in device manager and restart the computer.

Solution 1:

The keyboard in Windows 10 has an automatic detector to disable the keyboard and the trackpad as soon as it becomes a 'tablet'. To access it go to the following menu items:
Control panel (NOT SETTINGS) -> Keyboard (use icons) -> Keyboard Lock -> Auto-Lock the keyboard and touchpad (recommended)
You can use these settings to disable the keyboard in tablet mode.

Solution 2:

Some of the users who had the similar issue have mentioned in some forums that the issue is fixed by adjusting the angle of the tablet. When the laptop is rotated sideways it attempts to switch to tablet mode, even when you have not adjusted the screen angle. The sensing is done by an orientation sensor in the base of the laptop, not in the hinges. So, to turn the keyboard back on and to go to laptop mode try tilting the whole laptop towards you slightly and check.

Solution3

• If it does not please perform a complete system recovery again to factory settings.
• Then install the latest version of HP support assistant.
• Please perform all Windows update again.
• Then update the Intel Integrated Sensor Solution Driver from  https://support.hp.com/us-en/drivers and follow the on-screen instructions.
• Please run the Intel driver utility and update it from the Intel website.
• Also, ensure that you have the latest bios update by running HP support assistant.
• This should do the trick for you if there is no hardware issue with the computer.

Solution 4: 

Go to Device Manager > System devices > Intel Integrated Sensor Solution and ensure that the driver is enabled.

Solution 5:

Goto path -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation

Check the value of Enable file if it is 0 rotation will be OFF, if 1 rotation will be ON.

Restart and Auto rotation will work. 

Note: The lock rotation button in display settings will still be disabled

 Solution 6

Backup your important data and perform a system recovery to factory settings on your computer by following instructions from this link:  HP PCs - Performing an HP System Recovery

This should do the trick for you.

Keep us posted,

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Have a great day!