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HP Recommended
HP ENVY 15-k061no Notebook PC
Microsoft Windows 10 (64-bit)

Hi'

I have a pending update:

 

HP Development Company, L.P. - System - 11/19/2017 12:00:00 AM - 7.0.1.1

Status: Awaiting install

We need to start a separate installation to complete this update. Select install….

 

I have for some time ignored this because I have read several post about this update causing all kinds of problems.

 

But when I view the installed update history (driver updates) it turns out that this update was successfully installed on 26/02/2018 and also on 23/02/2018? What is going on and why is this update being installed over and over again?

 

What should I do to avoid getting in trouble with this update?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @olhof

 

Thank you for posting in the HP Support forum.

 

This is a Windows update issue, not an HP issue. Here are 2 articles which provide clear and detailed instructions how to troubleshoot <Windows Update> function.

 

Please, check them and perform all the steps completely:

>> http://www.thewindowsclub.com/windows-10-keeps-installing-same-update

>> https://www.maketecheasier.com/stop-windows-installing-same-update/

 

 

If you have performed literally all the steps, you can do the following:

 

1. Go to Control Panel > Programs and features > Uninstall an update

2. Find this update and uninstall it

3. Run this Microsoft utility >> http://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

 

4. Select the update which was installing over and over again and select to hide it

 

Reference >> https://support.microsoft.com/en-us/help/3073930/how-to-temporarily-prevent-a-driver-update-from-rei...

 

Restart the computer eventually.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

3 REPLIES 3
HP Recommended

Hello @olhof

 

Thank you for posting in the HP Support forum.

 

This is a Windows update issue, not an HP issue. Here are 2 articles which provide clear and detailed instructions how to troubleshoot <Windows Update> function.

 

Please, check them and perform all the steps completely:

>> http://www.thewindowsclub.com/windows-10-keeps-installing-same-update

>> https://www.maketecheasier.com/stop-windows-installing-same-update/

 

 

If you have performed literally all the steps, you can do the following:

 

1. Go to Control Panel > Programs and features > Uninstall an update

2. Find this update and uninstall it

3. Run this Microsoft utility >> http://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

 

4. Select the update which was installing over and over again and select to hide it

 

Reference >> https://support.microsoft.com/en-us/help/3073930/how-to-temporarily-prevent-a-driver-update-from-rei...

 

Restart the computer eventually.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

Hi' IT_WinSec

 

Thank you for your answer.

I have read the documentation following  the links you mention. It seems that there is a lot of possibilities (but not that straight forward for the average user) to cure this Windows Update  problem.

 

For the time being I don’t have a pending update even though the HP update hasn’t been installed recently! So I will do nothing for the moment.

If the problem reappears  I will try to block this particular update  by using some of the  tools.

It seems to me that Windows 7 and 8.1 were much more stable. As a Windows 10 user you have to install a never ending stream of updates that keeps you busy fixing various problems apparently caused by these same updates……..:o)!

HP Recommended

@olhofwrote:

Hi' IT_WinSec

 

Thank you for your answer.

I have read the documentation following  the links you mention. It seems that there is a lot of possibilities (but not that straight forward for the average user) to cure this Windows Update  problem.



Hi,

 

You are right. Unfortunately there is not a single thing which can be a straigh forward fix. The options (causes) can be many

 


@olhofwrote:

It seems to me that Windows 7 and 8.1 were much more stable. As a Windows 10 user you have to install a never ending stream of updates that keeps you busy fixing various problems apparently caused by these same updates……..:o)!


You are right - Windows 7 and 8.1 are better when it comes to stability.  More on this topic (not written by HP or me) >> http://itvision.altervista.org/why-windows-10-sucks.html

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.