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BiancaS
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product name : HP Laptop 14s-cf3074TU
SN : [Personal Information Removed]
PROBLEMS: MY LAPTOP IS SHUT DOWN AUTOMATICALLY OFTEN. NOISY DISPLAY AND CRACK SOUND APPEAR SUDDENLY. BEFORE WRITING THIS MAIL I CALLED TWO TIMES IN HP CUSTOMER CARE BUT TILL NOW MY PROBLEM IS NOT SOLVED. SO NOW I WANT A PHYSICAL SERVICE AS SOON AS POSSIBLE. I ATTACHED TWO PHOTOS ACCORDING TO MY PROBLEMS.
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You misunderstand our role here. We are not HP Tech Support and we have no way to send any service folks to your location.
You have to contact HP Customer Support yourself to make such arrangements.
HP contact info: https://support.hp.com/us-en/contact-hp?openCLC=true
I am a volunteer and I do not work for, nor represent, HP
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