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HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ew0000 (549V8AV)
Microsoft Windows 11

Hello, so my laptop was perfectly fine But recently I'm having some troubles with the tablet mode. When I use my laptop as a tablet sometimes the keyboard would still work and and on the other hand sometimes I'm trying to use it as a laptop but the keyboard and the touchpad won't work. I have tried to update Windows, drivers, Troubleshooting but I'm still having this problem and I don't know how to fix it. Ohh and also when I'm trying to rotate the screen it won't do anything. I'm not sure if this is useful but these are the results of the check test I've run. I'm currently on tablet mode and I am not able to use my keyboard I don't know how to fix this Please send help😔😭.

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