-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- LIVE CHAT WHERE ARE YOU?

Create an account on the HP Community to personalize your profile and ask a question
03-04-2021 10:07 AM
====================================================================
Welcome to the HP Community.
Be Aware:
Do not respond to individuals who post phone numbers or email addresses.
Do not respond to individuals who ask you to provide private information in a public Post.
These people might be scammers trying to steal your information / money.
====================================================================
Phone support is available in certain locations after you submit your Warranty case to HP Support.
Chat is available in some regions during limited hours.
Submit a case for Warranty Repair to HP Support.
HP Support - Technical Support for Devices in Warranty
Reminder
Case submission to HP Support is available to those whose devices are still in Warranty.
For the rest of us, this is not an option.
HP Support does not generally provide free service for out-of-warranty devices.
Our Community is not HP Support; we do offer help free of charge:
Scroll to bottom > Ask the Community
NOTES
- If you wish to pay for out-of-warranty phone support, let us know and we will forward a request.
- HP is not a "general" repair facility: Requests for out-of-warranty repairs might NOT be accepted.
- If your device is in Warranty and you cannot submit your case to Support, let us know and we will forward a request.
HP Technical Support – Contact Information
Submit information / case online
Sign in or continue as a guest
Reminder
- HP Phone numbers you find on the Internet have likely been hijacked.
Many roads lead to HP Support.
In Windows
Settings > System > About > (Support) Online support > Contact an HP Agent
OR
(here at the Community)
Open homepage for HP Community
At the top of the web page, hover mouse over Support
Beneath Support Resources > Contact Us
OR
Open website HP World-Wide Support
Select your region and follow the prompts
OR
Regional Links
USA / Canada
UK
OR
>>> Option - HP Support is on Facebook <<<
OR
Some regions in the World offer WhatsApp to connect with HP Support
NOTE - At this writing: USA is not included in supported regions.
NOTE 2: Submission Checks the device warranty status
Covered regions – minute 2:08
Video: WhatsApp - HP Support
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Product Registration
Register your product during first setup or soon afterwards
Register HP Product and Registration FAQ
Have a Care Pack Warranty that needs to be Registered?
HP Care Pack Registration Page
Warranty Check
Check the Warranty on your product
Warranty Check – Single or Multiple Devices
NOTE: Warranty date is updated after purchase and registration of the device.
If the device is not registered, or if there are other issues, submit a Warranty Dispute form.
NOTE 2: If the single-system-check fails to find your device, use the "multiple devices" method to
check single or multiple devices.
- If necessary, Select your Country on the main website page or at the bottom (click Flag)
- Scroll down > To the right of Check multiple warranties, Click Continue
- Enter the Serial Number and Country for one or more devices / systems to be checked
- Check the box to verify you are "Not a robot"
- Click Submit (at bottom of list entries)
- When the page opens, Click View Details
Reminder: Online database results do not impact the actual contract.
Warranty Dispute
Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.
- If necessary, select your Region / Country: Scroll to bottom of page and click the Flag
- HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty
HP Limited Warranty Statements (General Information)
Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document. Optional Care Pack warranties differ by contract.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"