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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Laptop HP 15s-fq2005nq

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01-21-2021 11:58 AM
Accepted Solutions
01-21-2021 12:08 PM
Hi:
Below is the link to the W10 driver page for your notebook.
HP Laptop PC 15s-fq2000 Software and Driver Downloads | HP® Customer Support
01-21-2021 12:08 PM
Hi:
Below is the link to the W10 driver page for your notebook.
HP Laptop PC 15s-fq2000 Software and Driver Downloads | HP® Customer Support
01-25-2021 11:46 AM
Thank you,
I have another problem. I can't install windows. I enter BIOS , I put USB to boot first, but nothing happends, it enters MS DOS. The USB stick is ok, I have just installed windows in another laptop, 2 days ago.
01-25-2021 02:12 PM - edited 01-25-2021 02:13 PM
You're very welcome.
If you have tested out the windows installation flash drive on another PC and know it boots, you should not have to change the boot order setting in the BIOS.
Plug the flash drive in the PC, turn it on or restart it. Tap the ESC key to get the menu of options.
Select the F9 boot options menu and from that select the USB diskette on key/USB flash drive, and press the Enter key.
The PC should then boot from the flash drive.
Are you aware that there is a special process to install W10 on PC's with the Intel 11th gen processors?
If not, here is what you need to do.
See the info at the link below.
The link they direct you to the HP support site doesn't work.
Here is the link to the driver you need...
This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.
18.0.1.1138
https://ftp.hp.com/pub/softpaq/sp108501-109000/sp109000.exe
There is another thing I don't understand in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to
When I ran through the steps, I don't get an Extract to option when I right click on the file.
So, if you have the same issue, download and install the free 7-zip file utility from the link below.
The 2nd file at the top of the page is for 64 bit.
Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp109000), and copy that folder to your USB flash drive, and continue with the instructions.