• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP
Microsoft Windows 8.1 (64-bit)

i have window 8.1 in my hp laptop. Recently it keeps shutting down at 40% battery. i have checked every thing, battery is fine and i have updated driver too. I have also done that AC adapter plug and remove battery thing etc but it keeps shutting down. i think the problem is windows. ya windows sucks.

But i do not want to reinstall windows 😞

can someone help me. Please do not give me that "Change th battery" advice. This problem has been posted many time but no fit solution is available on internet. kindlh help me out guys.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Design Capacity : 2800 mAh

Full Charge Capacity : 1005 mAh

 

This means it is down to about a third of its original strength. You already said you don't want the obvious advice so I won't say it. Good luck finding someone who can give you some easy instructions how to resurrect a battery that is obviously on its last legs. 

View solution in original post

5 REPLIES 5
HP Recommended

You want help but you also want to dictate terms. You don't give us the model number perhaps so we can't tell how old the battery is so we will not jump to the obvious conclusion so I will ask the obvious questions:

 

What model number?

 

How old is the battery? 

 

You say the battery is OK. Convince us. What did the advanced test say about the number of cycles and the charge capacity?

HP Recommended

Warranty Type: 1 Year

Cycle Count : 113/300

Manufacturer : 13 - 42

Battery Age : 1085 days

Serial Number : 02973 12/28/2014

Temperature : 22 C

Design Capacity : 2800 mAh

Full Charge Capacity : 1005 mAh

Remaining Capacity : 930 mAh

Current: 257 mA

 

Terminal Voltage : 17167 mV

Design Voltage : 14800 mV

Cell Voltage 1 : 4272 mV

Cell Voltage 2: 4270 mV

Cell Voltage 3 : 4299 mV

Cell Voltage 4: 4327 mV

Status : 80

AC Power : True

CT Number : 6DUUNC69J7X56L6

 

HP Recommended

laptop model : Hp 15-r224TX

HP Recommended

Design Capacity : 2800 mAh

Full Charge Capacity : 1005 mAh

 

This means it is down to about a third of its original strength. You already said you don't want the obvious advice so I won't say it. Good luck finding someone who can give you some easy instructions how to resurrect a battery that is obviously on its last legs. 

HP Recommended

thanks man. I did some more experiments and it is clear now that i have to change battery. It has fulfilled its destiny and now i have to let it go 🙂 

thanks for the help

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.