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Locked

‎12-02-2024 03:42 AM

HP Recommended
Product: HP EliteBook Folio 1040 G1 Base Model Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello. 

 

I had this one problem happening since yesterday. I opened my laptop like usual. After a few minutes, my laptop suddenly Locking itself and shut down immediately after that. It's not in a sleep mode. The laptop shut off, but turns right on after shutting down as if nothing happened

Ive done the Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.
And the memory test and all of them said passed 

So what do i do? is it a hardware issue 
And i do get the message after starting my laptop ( Primary Internal battery error code 601 )

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