• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-14-2021 08:13 AM

HP Recommended
Product: HP Laptop 15s-gr0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi

My laptop gets stuck every time i log into microsoft teams and even the task manager will not work. Finally i have to long press the power button to restart the computer each time. i am not able to operate my daughters online classes in Teams.

Should i up grade my computer in anyway to better my performance. Please help.

 

1 person had the same question
2 REPLIES 2

‎06-14-2021 10:11 AM

HP Recommended

@Ojus 

According to the HP specs, your model laptop has a Ryzen 5 processor -- and that is ample for what you are trying to do.

 

This is most likely a Teams setting, but since this is a Microsoft product, we have no way to diagnose or fix problems with it.

 

You would have to contact Microsoft Support to solve the Teams issue.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎06-15-2021 09:18 AM

HP Recommended

Hi Ojus,

I would like to help!!

Please refer to the link below to resolve the issue.

Laptop getting stuck in microsoft teams.How to fix? 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.