Laptop getting stuck in microsoft teams, even after the cache settings of teams have been changed

[Ojus]

Hi

My laptop gets stuck every time i log into microsoft teams and even the task manager will not work. Finally i have to long press the power button to restart the computer each time. i am not able to operate my daughters online classes in Teams.

Should i up grade my computer in anyway to better my performance. Please help.

[WAWood]

@Ojus 

According to the HP specs, your model laptop has a Ryzen 5 processor -- and that is ample for what you are trying to do.

This is most likely a Teams setting, but since this is a Microsoft product, we have no way to diagnose or fix problems with it.

You would have to contact Microsoft Support to solve the Teams issue.

[Octaviajon]

Hi Ojus,

I would like to help!!

Please refer to the link below to resolve the issue.

Laptop getting stuck in microsoft teams.How to fix?