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Message 1 of 3
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Laptop is extremely slow

Microsoft Windows 10 (64-bit)

Hi Community,


My laptop which is just over a year old performs very poorly. It takes all the time in world to just open a website . Also switching from one page to another and clicking on any event on a page is very time consuming. The performance of this laptop very slow. Could you please suggest how to resolve this. 

Thank you,


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Message 2 of 3
Flag Post
HP Recommended

Laptop is extremely slow

Hello @anand_663 


Perform some basic hardware checks to rule out hardware problem

Here is more info >>


Let me know the test results.


Back to Windows:


1. Optimize

- de-fragment your Hard Disk Drive (if you have hard disk drive) >

- run Disk Clean Up - cleanmgr.exe >



2. Remove unneeded and temporary files. Download and run BleachBit . Here are instructions


>> Some BleachBit instructions if needed >>



3. Scan your PC for threats, viruses, malware...


3.1.... Run the free ESET Online Scanner >>

Scan your PC for viruses, threats and unwanted/unsafe applications - remove if anything found.


3.2.... Run AdwCleaner >>


Let me know in details if they found something and what it was....



4. Uninstall any programs you definitely do not use but you think might be a bit high on resources. You can uninstall them from Control Panel > Programs and features


5. Extra reading - read the official HP article about such problems >>



I am looking forward to your reply, results and details.

Your feedback and update is highly appreciated
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HP Expert - volunteer - not employed by HP Inc. *** I express personal opinion only. *** IT Commodity and Cyber Security professional *** Location/timezone: Europe
This video has been updated: Learn how to test your HP computer hardware using the HP PC Hardware Diagnostics UEFI. For other helpful videos go to or More support options for your computing device are ...
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Message 3 of 3
Flag Post
HP Recommended

Laptop is extremely slow


Is it JUST opening websites, or does it affect other stuff, as well?


How about launching an application, does that take a long time?


How about creating a file and entering text -- does that take a long time?

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***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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