Laptop not starting

[786146]

Sir ,ma'am 

My HP LAPTOP 15s is not turning on.

Please contact me . I am waiting.

[Raj_05]

Hi @786146,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Here are some steps to troubleshoot an HP Laptop 15s that isn’t turning on.

• Check Power Supply: Ensure that the laptop is connected to a working power source. Verify that the power adapter is plugged in securely to both the laptop and the wall outlet. If possible, try using a different power adapter.
• Battery Check: If the laptop has a removable battery, take it out, then press and hold the power button for about 15-30 seconds to discharge any residual power. Reinsert the battery and try powering it on again.
• Hard Reset: For non-removable batteries, perform a hard reset. Disconnect the power adapter and any external devices. Press and hold the power button for about 15-30 seconds, then release and reconnect the power adapter. Try turning on the laptop.
• Check for LED Indicators: Look for any LED lights on the laptop that might indicate power or charging status. If there are no lights, it could be a sign of a power issue.
• External Display: Connect the laptop to an external monitor or TV to check if the issue is with the laptop's display rather than the entire system.
• Listen for Beeps: If you hear beeping sounds when attempting to power on, note the pattern. Beep codes can indicate hardware issues.
• Remove External Devices: Disconnect all external devices (USB drives, external keyboards, etc.) and try turning on the laptop. Sometimes external peripherals can cause startup issues.
• Check for Overheating: If the laptop has been running hot, it might not turn on until it cools down. Ensure the laptop is in a well-ventilated area and let it rest for a while.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support