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Locked

‎05-05-2020 04:35 AM

HP Recommended
Product: Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

Hp Spectre x360 won't turn on. The power button light is on but the screen is black and the laptop is unusually quiet i.e. no fan and hard drive sound 

1 REPLY 1

‎05-12-2020 06:30 PM

HP Recommended

@PaaKwasi1,

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c06296722

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

 

The_Fossette
I am an HP Employee

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