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‎07-28-2024 04:35 PM

HP Recommended
Operating System: Microsoft Windows 11

My laptop powers on and then immediately after 2 seconds powering off - No display comes - It is HP ENVY 17t-cr0000 bought in 2022. Any help appreciated

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1 ACCEPTED SOLUTION

Accepted Solutions

‎07-29-2024 03:22 PM

HP Recommended

Thanks ! Figured out that the windows is not starting properly. Had to go to windows recovery and reset the laptop.

View solution in original post

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3 REPLIES 3

‎07-29-2024 12:31 PM

HP Recommended

Hello @rama-laptop , how are you ?

 

Let's try an electrical reset:

 

1 - Remove the power cable (ac adapter)
2 - Press the on/off button for 1 minute
3 - Put the power cable back
4 - Try calling and see if any symptoms change?

 

Did you add any other accessories to this equipment? And on the BIOS screen, it stays on? Or does it turn off too?

 

I´m Waiting

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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‎07-29-2024 03:22 PM

HP Recommended

Thanks ! Figured out that the windows is not starting properly. Had to go to windows recovery and reset the laptop.

Was this reply helpful? Yes No

‎07-30-2024 01:00 PM

HP Recommended

Hello @rama-laptop 

 

What good news!

Can you mark it as solved? So others use this as future research

 

I´m Waiting

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
​
1 person found this reply helpful
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