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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Laptop will not update

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10-18-2020 08:27 AM
Hi I bought an HP beats 15 Notebook PC, reset the whole computer and it's working fine but it will not update. I try to run HP update or Windows update and nothing will come up it just keeps spinning nothing ever updates. How do I fix this issue HP won't seem to help me every time I call them...
10-18-2020 09:51 AM
Did you just buy this recently? Asking because these models came out in 2016 -- and if you just bought this, it's probably a used PC and in that case, there could be anything wrong with it, and no way to determine that in detail.
Also, HOW did you go about resetting this -- please provide the details regarding what you did.
I am a volunteer and I do not work for, nor represent, HP