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HP Recommended
ProBook 5540s
Microsoft Windows 7 (64-bit)

Hi

I recently had to change my SSD and reinstall the OS using the HP CD. My laptop doesn't have a sticker, I believe from MS support this is common and HP embed the license key in the hardware. I used an app, Belarc, to retriev the license keys from an SSD clone I have of the main SSD, This was 74T2M-DKDBC-788W3-H689G-6P6GT. When I entered this in the validate license key it errored and it also failed on the W10 clean install. After various discussions with MS support I understand that HP can deactivate the key after a hardware change. I have also found some indication that this is a 'common' key of some sort - see below. My question is; is this correct and if so how do I get the unique key that is partnered to my laptop?  Or is what I have been advised incorrect and I have had a dodgy license key for the past 3 years? 

 

Many thanks and any help/advice much appreciated

 

John Gerard

 

See below for snippets from MS conversations and the other forums ref this key

 

 

The problem here is the difference between OWM_SLP Keys, and COA_SLP Keys. ALL machines supplied by HP (everywhere!) with Win 7 Pro will have the following Key 74T2M-DKDBC-788W3-H689G-6P6GT They will also have a COA sticker on them with the COA_SLP Key which is specific to that machine. If your auditors are unaware of this, then they are living in cloud cuckoo-land. Please post an MGADiag report for one of the disputed machines - If the Key indicated is an OEM_SLP Key, then your are OK - if it's anything else other than a Volume License Key, then you are in trouble, technically.

 

MS 

HP embeds their license in the hardware in which if there are such hardware changes the key will deactivate. I know that this can be difficult. Here is what i suggest. It will be helpful to contact HP regarding this in order to check what is the original key embedded on this hardware I'm sure they have a tool to check the key partnered to the hardware. Once we have this we can then easily reactivate your windows.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi

Thanks yes I found it there. I have had that battery out a few times replacing the SSD and after I posted I recalled seeing 'somthing' under the battery and there it was. 

 

Cheers

 

John

View solution in original post

4 REPLIES 4
HP Recommended

For Windows 7 the Key Code was not embedded in the hardware if that was the native OS. That is only true for 8 and higher.  HP has not deactivated any keys. Did you look in the battery bay for a Key Code?

HP Recommended

Hi

Thanks yes I found it there. I have had that battery out a few times replacing the SSD and after I posted I recalled seeing 'somthing' under the battery and there it was. 

 

Cheers

 

John

HP Recommended

It is customary to give the "Solution" to the person who gave the answer. It just saved you about $100 it would have cost to buy new Windows. 

HP Recommended

Operator error. 

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