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PC HelpSoft Driver Update requires a License Key

what do i do if i cant find it?

1 REPLY 1
HP Recommended

Hi @Tiger9681,
 
Welcome to the HP Support Community!

Thanks for reaching out!


I hear your concern, and I  understand how confusing this situation can feel. Let me clarify things for you :

PC HelpSoft Driver Update is not part of Windows or Microsoft software, nor is it something HP installs on your computer. It’s a third‑party “driver updater” utility that often comes bundled with other software. The good news is: you don’t actually need it to keep your drivers up to date. In fact, using driver updater tools can sometimes cause more harm than good, including corrupting your Windows installation.
 

Here’s what I recommend:

  •  Use Windows Update: Windows automatically provides safe and verified driver updates through Settings > Update & Security > Windows Update.
  •  HP Support site https://support.hp.com/ : For your HP device, you can download the latest drivers directly from the official HP support page by entering your model number.

I hope this helps. 

I'm an HP Employee.


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