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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Light issues

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05-03-2020 11:44 PM
So recently i noticed my Light settings had went back to the defaults, so went to the control center and it had already been updated. I tried to change them back, but they were still there, it just didn't change at all. Is there a way to fix this, ive deleted the control center sooooo im kinda just confused why its not working
05-11-2020 12:58 PM
@SolaireUwU Welcome to HP Community!
Please provide the correct product number.
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
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http://support.hp.com/us-en/document/c03754824
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05-20-2020 03:01 AM
It is an Omen by Hp Obelisk Desktop 875-0014, PN is 4NM65AA#ABA. Problem is still there even after downloading the bios files and deleting and reinstalling it. This problem is a lighting issue with the Omen Command center itself.
05-22-2020 07:31 AM
Thank you for the update.
Please let us know when was working before.
Please update the chipset and BIOS.
Please click the below link to download the drivers.
I suggest you first uninstall the software completely from the control panel > programs
Next run the SFC scan. you can refer to this Link: https://support.microsoft.com/en-in/help/4026529/windows-10-using-system-file-checker
Then download the latest Omen Command Center from this Link: https://www.microsoft.com/en-us/p/omen-command-center/9nqdw009t0t5?activetab=pivot:overviewtab
Have a nice day!!
05-23-2020 03:07 AM
So I did exactly what you said, and at first i thought that i had already deleted the Omen command center program,but upon reinstalling it again, and opening it again, so i tried to uninstall it again, and it still showed the program wasn't installed. This all started after the app updated one day and reverted my color to the original red tint instead of the purple it was.
05-24-2020 06:18 AM
Thank you for the update.
In that case, I would suggest you contact our phone support and check for the support option. They will help you.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.
Have a nice day!!