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10-29-2022 01:37 PM
Greetings,
I have an HP Pavilion laptop. The original software installed was Windows 8 - 64 bit. I upgraded to Windows 10 Home version when it came available. I am trying to find if Adobe was included in the preinstalled Windows 8 software package and if so, what version it was.
I have been on HP's site with no luck. I thought it was included but I don't have it in my list of current programs. I would like to find out what it was and then install it from Adobe.
Any help or ideas where to locate this information is appreciated.
TIA,
Michelle
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10-29-2022 01:49 PM - edited 10-29-2022 01:50 PM
Hi, Michelle:
Below is the link to the product specs for your notebook.
HP Pavilion 15-n019wm Notebook PC Product Specifications | HP® Customer Support
It has the list of software that came with your notebook.
I don't see that Adobe was on the list of included software.
If you just need the acrobat reader program, you can download it from the link below.
10-29-2022 01:49 PM - edited 10-29-2022 01:50 PM
Hi, Michelle:
Below is the link to the product specs for your notebook.
HP Pavilion 15-n019wm Notebook PC Product Specifications | HP® Customer Support
It has the list of software that came with your notebook.
I don't see that Adobe was on the list of included software.
If you just need the acrobat reader program, you can download it from the link below.
10-29-2022 02:50 PM
Paul, Thank you for the link to the list of software. I had found a different spec sheet but it wasn't as detailed. Appreciated the fast response.
I had been to Adobe in the past and installed the Adobe that saved to the cloud. At the time it was the latest update. There was something about it I didn't like and I uninstalled it. When I went to go back to my prior version of Adobe it wasn't there. So I was thinking it was a preinstall.
Thank you for your help.
Michelle
10-29-2022 04:53 PM
Anytime.
Glad to have been of assistance.
I have Adobe installed on a couple of old PCs that I upgraded to W10 from older operating systems and Adobe keeps updating so I also have no idea what the original version was when I first installed it.
I initially didn't like the Edge opening Adobe files feature but now I have no problem with it at all, and most of my PC's no longer have Adobe installed.
If I have to clean install Windows on the PC's that currently have Adobe reader installed, I won't reinstall it.