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HP Recommended
HP 5100sff
Microsoft Windows 10 (64-bit)

I am trying to load windows 10 onto the system that allready has windows 7.However the Usb I made with rufus  seems to be recognised only the windows screen will come on for a little while then dissapear and reboot .After the reboot I tried repairing computer option and safemode ,ect.when I boot from the hard drive WIndows 7 will appear.However I cannot seem to break or change the password from the cmd.prompt to access the drive .Any tips?

 

1 REPLY 1
HP Recommended

@rcmarsh 

If the drive is password-protected, we can not assist you with bypassing that, as that is a violation of forums policy.

 

Also, since that is most likely done in the BIOS, you won't be able to install another OS to bypass that, either.

 

For BIOS or power-on password resets, read this HP thread: https://support.hp.com/us-en/document/c06368824.

If you are not prepared to spend the money to get HP to replace the motherboard for BIOS password resets, you could take the PC to a local repair facility to see if they can do it for you -- but we are unable to assist in that.



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