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Caileifuhrman00
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Message 1 of 2
83
Flag Post

Locked out of my computer

‎11-10-2020 12:13 PM

HP Recommended
Product: Hp notebook energy star
Operating System: Other

I’m just trying to get into my computer to use it to create a job resume .. or wipe the whole computer clean . I have been on the Microsoft support phone number they pointed me to online support and all lead to “services are down at the moment please try again later” I have been “trying again later” for two months now . I just want to use my computer .. & I don’t want to take it into a shop .. I don’t have enough money right now I called them and they said it would be $125 right off the bat .. but I don’t have any money so please help me do it at my house 

1 REPLY 1
WAWood
Level 16
Level 16
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Message 2 of 2
Flag Post

‎11-10-2020 01:12 PM

HP Recommended

@Caileifuhrman00 

You need to tell us specifically what is happening when you turn on your laptop and try to login to it. 

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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