• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
<Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-10-2020 12:13 PM

HP Recommended
Product: Hp notebook energy star
Operating System: Other

I’m just trying to get into my computer to use it to create a job resume .. or wipe the whole computer clean . I have been on the Microsoft support phone number they pointed me to online support and all lead to “services are down at the moment please try again later” I have been “trying again later” for two months now . I just want to use my computer .. & I don’t want to take it into a shop .. I don’t have enough money right now I called them and they said it would be $125 right off the bat .. but I don’t have any money so please help me do it at my house 

1 REPLY 1

‎11-10-2020 01:12 PM

HP Recommended

@Caileifuhrman00 

You need to tell us specifically what is happening when you turn on your laptop and try to login to it. 



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.