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12-13-2021 04:49 AM
Product: Pavilion 15t-eg000 CTO
Operating System: Microsoft Windows 11
I am using Chrome to log into HP.COM. When I try to log in using my primary Chrome/Google profile, I get the normal sign in dialog but when I click the SIGN IN button it fails. There is an error message:
NOTE: the X-request-id is different with each attempt. When I use a different Chrome/Google profile I usually but not always have success. I am sure that the message is being generated from HP.COM but it must have something to do with the data for HP.COM that's in the profile. I really DO NOT want to totally reset the profile since I will loose a great deal of helpful data from the profile. TIA. Rick.
1 REPLY 1
12-13-2021 05:13 AM
I did find a discussion of a similar problem where the respondent said "As it turns out, I had to take all my privacy settings for browsing OFF, then it works". I'm not sure what this means. I looked at my Chrome security settings and could not find one for safe browsing that looked more restrictive than normal.
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