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HP Recommended
HP Pavilion dv6-1230us Entertainment Notebook PC
Microsoft Windows 10 (64-bit)

My battery is not charging beyond 11%. I wanted to run the battery diagnostic tool. However I don't have HP PC Diagnostic software installed. Please help me get the installable file to perform battery diagnostic. The latest version of HP PC diagnostic is not compatible.

 

 

1 REPLY 1
HP Recommended

Hello.

 

Current versions of HP UEFI Diagnostics package want to install itself to an EFI partition your laptop does not have since it predates UEFI. At least the older versions of the software created a separate 100MB FAT32 partition named HP_TOOLS when it was installed in a system without UEFI support. The HP diagnostics are launched when F2 is pressed on bootup and will load the diagnostics from either the EFI or FAT32 partition.

 

I haven't played with the HP Diagnostics on non-UEFI system for over a decade so can't say where to get a compatible version, but I believe you can always try to create a USB drive with the Diagnostics softpaq and to try and boot that one.

 

For what it's worth, the diagnostics don't calibrate the battery, it just validated that it was working and showed its condition. Laptop battery can be calibrated manually: fully charge, fully discharge, then fully recharge the battery. That's it really, there's no magic involved.

 

Since your laptop is around 15 years old, it is not at all unexpected for the battery to have degraded to just 11%. The only way to get more juice out of the battery would be to replace it.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.