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akablankie1
New member
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Message 1 of 2
638
Flag Post

Loose left click touchpad button

HP Recommended
HP Notebook - 14-dk0028wm
Microsoft Windows 10 (32-bit)

The left click button on the touchpad of my laptop, is really loose, and I need to know if there is a way to fix this myself? I called HP support, and they want me to send my laptop to them to fix. My problem is, I work from my laptop and can't afford to be without it for a week or two. Please tell me there is a way to fix this myself....?

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@akablankie1 They've asked you to ship the device to have it repaired as this is a hardware malfunction, and a physical issue that cannot be fixed by any amount of troubleshoot,

I suggest you make arrangements to use an alternate device while this one is away and have the same repaired.

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

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Have a great day ahead.

Riddle_Decipher
I am an HP Employee

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