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‎09-02-2025 09:23 AM

HP Recommended

I bought an HP Pavilion laptop that originally came with a lifetime Microsoft Office license. A while ago, I had an SSD issue and sent the laptop to HP support for repair. They fixed the SSD problem, but after getting it back I noticed that Microsoft Office was gone. Now it asks me to purchase a new license.

My HP warranty has already expired, so I can’t go back to HP support for help.

Has anyone else faced this? Is there a way to recover my original Office license or reinstall it without buying a new one?

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