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HP 14-dq0000 Laptop PC (9WQ76AV)

Is it possible to recover a document if it was accidentally deleted and then the recycle been also emptied?

1 REPLY 1
HP Recommended

Hi @JudyFisher,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you want to recover deleted documents after they've been emptied from the recycle bin can be challenging, but it's not necessarily impossible. 

 

Here are some steps you can take to try to recover the lost documents:

 

  • Check Backup: If you have a backup system in place, such as Windows File History or a third-party backup tool, check if you have a recent backup of the documents.
  • System Restore: If you haven't overwritten the deleted files, you might be able to use Windows System Restore to restore your system to a previous point in time before the files were deleted. This won't always recover the files, but it's worth a try.

 

Refer to this document:  HP 14-dq0000 Laptop PC User manual

 

HP PCs - Using Microsoft System Restore

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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