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nidhi_14g
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Message 1 of 2
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MS Office Installation for HP Pavilion thin and light 14-dv05XXX Windows 10 64 bit

HP Recommended
HP Pavilion thin and light 14-dv0XXX
Microsoft Windows 10 (64-bit)

Hi Support,

I've bought a HP Pavilion Thin and Light 14-dv0XXX laptop from Amazon and it was mentioned that the laptop will come with Microsoft Office Home and Office 2019 but I didn't find the installation.

 

Reg,

Nidhi 

1 REPLY 1
Dragon-Fur
Level 16
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Message 2 of 2
Flag Post
HP Recommended

@nidhi_14g 

 

In almost every case the Office software included with the computer is Trial software, that is, software that can be used for a limited time before the customer must purchase the software / subscription to continue using that software.

 

If you purchased your device from the HP Store:

If the device came with specific software installed, that is, OTHER than the standard TRIAL software, then you will have likely received a license key with the confirmation / purchase paperwork email.

 

 

Regardless, you must contact the Store to have this sorted - our Community is not in any way related to the Store or any purchase / sales / support department.  We do not have (nor do we want to have) any of your purchase information.

 

HP Online Store – USA

 

 Store/HP.com USA Sales

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service - Examples

 

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

OR

 

Under “I’m looking to buy…” > Select Home Products

Under  “I would like to…” > Select Contact a product specialist before I buy

 

OR

Select a subject type

 

OR

India

Select Home and Home Office products > (Next) Select the type of order / information you seek

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

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