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HP Recommended
HP Pavilion x360Convertible14-ba075TX
Microsoft Windows 10 (64-bit)

I have formatted my laptop and now am unable to install and activate Office 2016 Home and Student Edition which was included with my PC at the time of purchase.


How can I get the product key for my office 2016 now

HP Recommended



We can help to the extent of providing basic information.


Where is the key?


If the software was ever more than "Trial Software", the key was likely included somewhere in the confirmation email or order information you received when you purchased the computer from HP.  That long ago, it is perhaps possible that the Office software might have come on a CD, in which case the key is on the CD cover, either pasted on the outside on the seal area, or located on a paper inside the case.


What about retrieving key from HP?

My opinion (not fact, simply based on experience)

For a product this old, really - any product of this type, finding the key at HP 'after the fact" can be a difficult process.  The information may - or may not - have been saved by HP and finding it might prove nearly impossible.


What else?


The following Microsoft document does not differentiate between "regular" Office 2016 and the "student" flavor.


The document does include the various ways to reload and activate the software, including the "last" option to activate online or by telephone.  Years ago, I've done both.  Neither option is fun - at the time, they both worked.



Download and install or reinstall Office 2016 or Office 2013 


Note that if all else fails, Microsoft provides a Contact Us link at the bottom of the web page.


What else?

This is old Office software.  In the USA, you can purchase this version for anywhere from $25 to about $35.  Is it worth it?  Maybe.  I'd personally not bother with old Office - that said, the old stuff is less expensive than the newer versions.


"What if" Information


Life is possible without Office

5 free open source alternatives to Microsoft Office



Yeah, but - My situation is different, special, not covered, impossible

Please contact HP Support


Our Community simply cannot address Microsoft Office license issues - we are not HP Support.


References / Resources


Installation and License Key Options


With Key - Install Office on your PC or Mac

Calls / links to:

Where to enter your Office product key

 Where to enter your Office product key

          To see help options:  Scroll down to the middle of the page and select product

          Need more help?  Scroll down to find out how to contact Microsoft.


Purchase Options

Microsoft Office Products - Choose your Office


Things that are Office Software Repair


Office Products Troubleshooting

Open the Website > Select categories on the left to narrow the focus


Includes instructions to “completely remove office” from the computer

Microsoft - Uninstall Office from a PC



14-ba075tx Product Specifications


Operating system
Windows 10 Home Single Language 64
HP apps
HP 3D DriveGuard; HP ePrint; HP Recovery Manager; HP Support Assistant; HP Audio Switch; HP Sure Connect; HP JumpStart; HP Orbit
Software included
McAfee LiveSafe™
Pre-installed software
User Guide documentation; Dropbox
Software - Productivity & finance
Microsoft Office Home & Student 2016



Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion x360 - 14-ba075tx 


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