MS Office

[Projjal]

After doing a hard disk recovery I am not getting back my default in-built MS Office 2019 on my HP laptop. Please help.

[Max3Aj]

@Projjal, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand you're unable to access the pre-installed Microsoft Office 2019 on your HP laptop after performing a hard disk recovery. I’ll guide you through the steps to restore it.

Check for a Digital License
Most HP laptops come with a digital license for Office 2019 (Home & Student or Home & Business). This license is tied to your Microsoft account, not the device.

Sign in to Microsoft Account

• Go to https://account.microsoft.com/services
• Sign in with the Microsoft account you used to activate Office originally.
• Look for Office 2019 under “Services & Subscriptions.”
• If listed, click Install to download and reinstall Office.

Use the Office Product Key (if available)

• If your laptop came with a product key card, you can redeem it at https://setup.office.com.
• If you’ve already redeemed it, the key is linked to your Microsoft account.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support