MY laptops microphone is not working microphone array could anyone help me

[Roshnii]

My laptop mic is not working microphone array. in input microphone arrays volume bar is not moving and in recordings green bars is not visible beside the mic name please help with this.

[VikramTheGreat]

Hi @Roshnii,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for the details! If your HP Pavilion 15-eg1000 laptop’s microphone array isn’t working—no volume bar movement or green bars in the recording tab—it’s likely a driver, privacy setting, or hardware detection issue. Let’s fix it step by step:

Step 1: Check Microphone Privacy Settings

1. Press Windows + I to open Settings.
2. Go to Privacy & Security > Microphone.
3. Make sure:
   • Microphone access is on.
   • Let apps access your microphone be on.
   • Scroll down and ensure apps like Voice Recorder, Zoom, or Teams are allowed.

Step 2: Set the Correct Input Device

1. Go to Settings > System > Sound.
2. Under Input, make sure Microphone Array (Realtek or Intel Smart Sound) is selected.
3. Click Device Properties and ensure the volume is up and not muted.

Step 3: Test in Sound Control Panel

1. Press Windows + R, type mmsys.cpl, and press Enter.
2. Go to the Recording tab.
3. Right-click your microphone > Set as Default Device and Default Communication Device.
4. Speak into the mic—do the green bars move?

Step 4: Update or Reinstall Audio Drivers

1. Open Device Manager (right-click Start > Device Manager).
2. Expand Sound, video and game controllers.
3. Right-click Realtek Audio or Intel Smart Sound Technology > Update driver.
4. Choose Search automatically for drivers.

If that doesn’t help:

• Right-click > Uninstall device (check “Delete the driver software” if available).
• Restart your PC—Windows will reinstall the driver.

Step 5: Download Drivers from HP

1. Go to HP’s official driver page: HP Pavilion Laptop PC 15-eg1000 Software and Driver Downloads | HP® Support
2. Download and install the latest:
   • Audio driver
   • BIOS update
   • HP System Event Utility

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[VikramTheGreat]

Hi @Roshnii,

Welcome to the HP Support Community.
 

 Please try the steps shared above; this will help solve the issue.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support