Machine error check after the windows update on the envy 15-j002er

[linaotto]

Even after i downgraded to the 1511 and reset BIOS settings, the problem has not been solved. Which operating system is the best for my PC? Also the webcamera is not working, the system is not even see it. Can drivers of the webcam cause it? 
I cant even turn on my laptop - it lights the "blue screen of death" with machine error check. What should i do?

[The_Fossette]

@linaotto

I reviewed your post and I understand that the computer is not booting to Windows and the webcam is not working.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c04718479

For the webcam issue, follow the steps in the below article.

https://support.hp.com/in-en/document/c03430151

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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