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HP Recommended
Hello, I have a problem today I decided to check my laptop for the "Adwcleaner" malware and I got the result as in the attached screenshot - is it necessary software and is it a virus?
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Welcome to the HP Community --
None of these are "malware".
All of these are HP software.
Your security program is giving a "false positive" result.
This kind of response is common -- security programs might over react to software the program does not recognize.
Edit the security software -- if possible -- to add exceptions for your HP Software.
If you cannot control the security software, ignore these results.
=+=+=+=+=+=+=+=+=+=+=+=+=+=
References / Resources
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair
Open
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
HP Recommended
Welcome to the HP Community --
None of these are "malware".
All of these are HP software.
Your security program is giving a "false positive" result.
This kind of response is common -- security programs might over react to software the program does not recognize.
Edit the security software -- if possible -- to add exceptions for your HP Software.
If you cannot control the security software, ignore these results.
=+=+=+=+=+=+=+=+=+=+=+=+=+=
References / Resources
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair
Open
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
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