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HP Recommended
Microsoft Windows 10 (64-bit)

So I have a master image Windows 10 that I made on an HP Destkop, installed the SoftPaq drivers listed, sysprepped and installed on a HP laptop a while ago, got the SoftPaq drivers from *that*, re-sysprepped and put that "master" image back on the Desktop to maintain.

 

(I know, don't give me grief about my deployment method, thx...)

 

But, in doing so, I had installed a much older version of HP 3D DriveGuard (circa 2015) when it went through the process.   This week's Windows Update for Win 10 are now -- on the desktop -- throwing up an alert about the Accelerometer being incompatible (not surprising, really, except for it took this long for an alert about it.)

 

So -- because it's a destkop -- I can't manually update the 3D Driveguard software on it.   Nor can I uninstall it (which would be my preferred option).

 

Short of doing the sysprep and moving to a laptop to update it all over again, etc...

 

Does anybody have a "manual uninstall" method for removing 3D Driveguard?   Or a way to trick the installer to uninstall on a desktop...?   I'd *rather* just remove it from the desktop image and let the laptops install the driver via the SoftPaq installer after deployment...

 

Thanks a bunch!

4 REPLIES 4
HP Recommended

Hi:

 

You can see if this works.

  

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the PC.

 

Here is the link to the 3D driveguard driver that will work now on the notebook PC's made in the last 3 or 4 years.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

HP Recommended

yeah, that doesn't work.

 

Trying to run the uninstall -- on the desktop that doesn't have an SSD -- gives me "The HP 3D DriveGuard driver cannot install, the Accelerometer hardare is not present or supporte on this unit".

 

When *uninstalling* -- or trying to install a later version of the software on this desktop -- I get that same message.

 

 

So I need a "manual uninstall/hack the registry" method for removing this.

HP Recommended

Nobody from HP around to help out a fella who's down on his luck?

HP Recommended

GFY

 

-some HP support rep probably

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