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Akash_1
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Message 1 of 2
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McAfee free trial ended 40 Days ago of my New purchased laptop

HP Recommended
Hp 14sHow
Microsoft Windows 10 (64-bit)

I purchased a laptop from Flipkart and when  it was delivered I set up my new hp laptop he show's "Your McAfee trial ended 40 days ago"

 

How is that possible with my new laptop?

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TheOldMan
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HP Recommended

McAfee is antivirus software that is typically included as trial software to get you to buy a full subscription when the trial has run out.  If there was not a previous owner that activated the trial, then perhaps a fault in the software.  Since you purchased the laptop from Flipkart, I suspect either the laptop was started up and registered by another user or it is an error.  If Windows started up and required you to register as usual for a new account, then possibly just an error on the McAfee software.

Are there any other signs that this PC was not new/unused?


I'm not an HP employee.
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