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BenBRockN
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Media Card Reader not reading SD cards, also hard to remove

‎12-01-2021 11:36 AM

HP Recommended
Product: HP Laptop 14-fq1xxx
Operating System: Microsoft Windows 10 (64-bit)

Specs:

  • HP Laptop 14-FQ1021NR
  • Product: 3D3F1UA#ABA
  • AMD Ryzen 5 5500U with Radeon Graphics
  • 8.00 GB RAM

 

My SD card reader (HP calls it a "media card reader") cannot read any of my SD cards that I verified working with another computer. Not only that, the card reader makes it extremely difficult to remove the card, there is no springiness or any sort of release mechanism.

 

What's the hardware and firmware for this memory card reader? I want to check if it's software-related before I open up my new laptop to replace hardware.

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BenBRockN
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Message 2 of 2
Flag Post

‎12-06-2021 10:46 AM

HP Recommended

HP Support,

 

How about looking at my issue? Still need this resolved.

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