05-30-2022 05:51 PM
HP Support Assistant keeps trying to install an updated Mediatek Bluetooth Driver for my PC, but the driver apparently does not install. The file it keeps trying to install is SP139228; at first attempt it fails to download, while at second attempt it appears to install but does not tell that to the Support Assistant. Even if I manually tell Support Assistant it installed, it later offers this update again.
I found this support page https://support.hp.com/us-en/document/ish_6076721-6076746-16/hpsbhf03786 which suggests this is not the right Bluetooth driver update for my model. According to this page, the correct Bluetooth Softpaq for the 15-eg0xxx line is SP138589; SP139228 is only for Victus by HP Laptop 16-d1xxx. Which update is the correct one for my PC? What will stop this update loop?
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