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HP ENVY 13-ay1000 x360 Convertible PC (3T486AV)
Microsoft Windows 11

Hi, 

     I need to know the activation key of my MSFT Office 2021 which I got during the purchase of my HP laptop. Where to find it? Recently I'm facing an issue with my MSFT products and I contacted the MSFT customer support. They couldn't find the activation key from their end and they suggested me to contact the HP customer support to get details regarding my activation key. So suggest me a way to find it.

1 REPLY 1
HP Recommended

Hi @Eshvar2021<

Typically, the activation key should be included in one of the following places:

  1. Email Confirmation: If you purchased Microsoft Office online, the activation key is often provided in the confirmation email sent to you by the retailer.
  2. Product Packaging: If Office was pre-installed as part of your HP laptop purchase, the key might be included in a card or label within the packaging materials.
  3. Microsoft Account: If you redeemed your product key online previously, it might be associated with your Microsoft account. You can check this by signing into your account on the Microsoft website and viewing your product keys.
  4. Digital Locker: Some retailers provide activation keys through a digital locker or an online account where you can view your purchase history and retrieve keys.

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