Microsoft Office Home & Student 2021 is missing

[Bullamaiah]

Can you confirm what version of Microsoft Office was bundled with my HP Pavilion laptop
Present not working office
How can restore?

[Hawks_Eye]

Hi @Bullamaiah 

Welcome to the HP Support Community! We're here to help you get back up and running.

I’m unable to access specific details about your HP Pavilion laptop or confirm which version of Microsoft Office was bundled with your device. Typically, HP laptops may come with a trial version of Microsoft Office, such as Office Home & Student 2021, depending on the promotion at the time of purchase.

If your Microsoft Office is not working and you need to restore it, here are some general steps you can follow:

Check Microsoft Account:

• Ensure that Microsoft Office is activated using your Microsoft account. Sign in to your account at account.microsoft.com and check under "Services & subscriptions" to see if the Office version is listed.

Repair Microsoft Office:

• Go to "Control Panel" > "Programs" > "Programs and Features."
• Select "Microsoft Office" from the list.
• Click "Change" and then select "Repair."

Reinstall Microsoft Office:

• If repair does not work, you might need to reinstall Office. Use your Microsoft account to download Office again from the official Microsoft website.

Use Product Key:

• If you have a product key for Microsoft Office Home & Student 2021, re-enter it during installation for activation.

Contact Support:

• If you continue to experience problems, consider reaching out to Microsoft Support for assistance specific to Office software issues.

Ensure that your operating system is up to date, as system updates can affect software performance. If these issues persist, consider looking into HP support or Microsoft support resources for further assistance.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye