cancel
Showing results for 
Search instead for 
Did you mean: 
LouLetney
New member
1 0 0 0
Message 1 of 2
75
Flag Post

Microsoft Office purchased with computer. Need key to reload

HP Recommended
15t Laptop with intel 17
Microsoft Windows 10 (64-bit)

I bought Microsoft Office Home and Student 2016 with computer.   I need to reinstall.   How do I find the KeyCode?

1 REPLY 1
WAWood
Level 16
Level 16
32,571 32,471 2,955 7,258
Message 2 of 2
Flag Post
HP Recommended

@LouLetney 

That's not a simple question to answer because Office 2016 comes in two very different forms.

 

1) Local password -- in this form, you get a card or an email with the account code needed to activate MS Office.  You install Office and provide that code during the install.  HP generally does not have records of this information, so if you lose the card or the email, you are stuck.

 

2) Click-to-Run -- in this form, you get an email from Microsoft with download information and the account code.  You have to download and install Office and then use the code to activate.  The code is NOT stored locally on your PC, so if you lose the email, you are stuck.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation