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Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
PimM1
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Message 1 of 2
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Microsoft Store blocked since new - tried almost everything in youtube eg regedit..... to no avail.

HP Recommended
HP Envy x360 Convertible 15-ee0002na
Microsoft Windows 10 (64-bit)

This app has been blocked by your system administrator ....Contact your system adminstrator for more info

PimM1_0-1619551953518.png

 

1 REPLY 1
Dragon-Fur
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Message 2 of 2
Flag Post
HP Recommended

@PimM1 

====================================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who include phone numbers or email addresses in public posts.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.

====================================================================

 

The following assumes you are logged into the computer using an account that includes Administrative privileges,

And

You are logged into the computer using your Microsoft Account ID OR that you have signed into the Microsoft Store

 

Places to check / fix the access to the Microsoft Store

 

First, make sure your Windows Updates are fully installed and current.

Settings > Update and Security > Check for Updates

If any updates are installed, Restart the computer and log in.

 

Next...

There are the "usual" fixes for the Microsoft Store

Microsoft Store

Fix problems with apps from Microsoft Store

 

No Joy?

This solution is related to HP Smart to the extent that HP Smart is one of those applications installed from the Microsoft Store.  The solution:  Re-Register your Microsoft Store

 

“HP Smart will not install – Windows 10”

 

Solution from Microsoft Community  = Re-register the Microsoft Store

HP Smart App won't install on windows 10 laptop

 

What else?

Ask your question at the Community:  Microsoft Community

 

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY x360 Laptop - 15-ee0002na 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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