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HP Recommended

Good afternoon,

last December I change my pc and I took this one.

I access with my account already existed, but only with this PC the Microsoft Store App doesn't work in fact It doesn't download any apps.

I restore the App but It still doesn't work.

Can you please help me?

Thanks and best regards.

1 REPLY 1
HP Recommended

@Sara1998 

 

Welcome to the HP Community Forum.

 

Unfortunately, this is not something we can fix for you.

The Microsoft Store is fully in the control of Microsoft and Windows.

We can get you started...

 

Microsoft Store

 

Windows 10 – Windows 11

Fix problems with apps from Microsoft Store

 

What else?

 

More help: 

Click to ask for help at the Microsoft Community

OR

Click to Contact Us - Microsoft Support

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.