Showing results for 
Search instead for 
Did you mean: 
Level 2
16 14 0 3
Message 1 of 1
Flag Post
HP Recommended

Microsoft Update KB4023057 and Displaylink Driver Compatibilty for Startup using USB-C Dock

HP ProBook 650 G4: Product Numberl 4PY33UT#ABA
Microsoft Windows 10 (64-bit)

After updating to Windows 10 Pro 64-bit Version: 18363.476 aka Version 1909:

I had a problem with startup using an external monitor connected to my USB-C connected Dock. After I logged in to Windows 10.0 Version 1909, the external monitor screen would not display. I noticed that an update which was not listed under Windows Settings -> Update and Security -> Windows Update -> View Update History, 

and instead listed under Windows settings -> apps and features.




So, I uninstalled KB4023057 and now the USB-C connected Dock successfully wakes up the external monitor and displays as intended after shutdown and restart.








† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation