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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-18-2019 02:41 PM

HP Recommended
Product: HP ProBook 650 G4: Product Numberl 4PY33UT#ABA
Operating System: Microsoft Windows 10 (64-bit)

After updating to Windows 10 Pro 64-bit Version: 18363.476 aka Version 1909:

I had a problem with startup using an external monitor connected to my USB-C connected Dock. After I logged in to Windows 10.0 Version 1909, the external monitor screen would not display. I noticed that an update which was not listed under Windows Settings -> Update and Security -> Windows Update -> View Update History, 

and instead listed under Windows settings -> apps and features.

 

KB4023057.png

 

So, I uninstalled KB4023057 and now the USB-C connected Dock successfully wakes up the external monitor and displays as intended after shutdown and restart.

 

 

 

 

 

 

 

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