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‎01-09-2020 08:54 AM

HP Recommended
Product: HP Pavilion g7 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I recently did a System Recovery/Reset, resetting everything but Windows 10 upgrade (Windows 7 was original OS). After the upgrade, I lost my Microsoft Office Starter 2010 which came pre-installed on my HP Pavilion g7 Notebook PC. I have searched everywhere, seems to be completely deleted. Anyway to recover or reinstall?

3 REPLIES 3

‎01-09-2020 09:04 AM

HP Recommended

https://www.techworld.com/download/system-desktop-tools/microsoft-office-starter-2010-3250058/


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎01-09-2020 09:13 AM

HP Recommended

No go. Have already tried this...multiple times! Just get error message to contact Microsoft, which I have also done. 

 

Thanks 

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‎01-09-2020 10:15 AM - edited ‎01-09-2020 10:18 AM

HP Recommended

Hi, @zstelling 

 

Microsoft discontinued support for Office 2010 Starter a couple of years ago.

 

They have removed all of the necessary files to run it from their download server.

 

That is why nothing is working.

 

All you used to need was this little file I zipped up and attached below that used to connect to the Office 2010 download server and reinstall Office 2010 Starter.

 

Also, you could only reinstall Office 2010 Starter on PC's with W7.

 

You may want to use an open source free Office-type program that will open, read and edit most MS Office files.

 

https://www.libreoffice.org/

Office 2010 Starter Setup File.zip
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