Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Microsoft Word is not working

HP Recommended
HP Laptop 15g-br0xx
Microsoft Windows 10 (64-bit)

Microsoft word is not working in my pc, But Microsoft Power Point and excel are working, The word is only not working

Level 16
Level 16
31,979 31,684 2,909 10,646
Message 2 of 2
Flag Post
HP Recommended



Office - including Office Word - is all Microsoft Office software.

What happens to Office has a lot to do with what Windows is doing.

Check to ensure your Windows Updates are current ("Check for Updates").

Check to ensure the issue is not simply one document - single documents can become corrupted.

Open a document after a file corruption error


All documents?

Word does not open / close / "work as expected"

You can try repairing Word, removing it and reinstalling it (you will likely need your Office license key for this).

Microsoft - Repair an Office application


If you get stuck, contact Microsoft Support for help (click Contact Us) on the web page.



Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP 15g-br000 Laptop PC


Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the assist.

Answered? Click "Accept as Solution" to help others find it.




0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation