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Microsoft office license issue

‎10-18-2019 01:53 AM

Product: HP 14Q
Operating System: Microsoft Windows 10 (64-bit)

Hi 

 

I have bought the HP 14q  laptop.  this laptop includes the office license also but i didn't have the any activation key from your side . So how to activate  MS office license. Please suggest .

 

Thanks,

Aravindan

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Microsoft office license issue

‎10-18-2019 08:53 AM

@BambeeQ 

The version of MS Office that comes preinstalled on new PCs is a TRIAL version and that does not activate because it expires, so there is no activation key for it.

 

If you paid EXTRA for an Office 365 Subscription, we can not help you in that because we have no access to that information; instead, you would have to contact HP Customer Support directly and discuss it with them.

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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