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‎12-02-2019 03:32 PM - edited ‎12-02-2019 03:34 PM

HP Recommended
Product: Stream
Operating System: Microsoft Windows 10 (64-bit)

I recently got a stream. While trying to update it, I needed more storage. I uninstalled office 365 before activating my free 1 year subscription t get that. Is there any way to activate that year?

1 REPLY 1

‎12-03-2019 10:48 AM

HP Recommended

@Hopperator 

You can't activate a trial copy of Office 365 -- it has to be a retail copy.

 

You said you uninstalled your copy, so you would have to go to MS to get a fresh copy.

 

Also, we here have no access to any information about Office keys, you can check with HP Customer Support to see if they can help.  If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!



I am a volunteer and I do not work for, nor represent, HP
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