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‎11-18-2018 06:53 PM

HP Recommended
Product: Elite Book 2760P
Operating System: Microsoft Windows 10 (64-bit)

Had to do Win 10 x64 clean install, 2 devices came up Unknown Device.

Device#1 Port_#0001.Hub.#0003

Code 2

Device USB\Vid_138A&Pid_003c\&Rev_0086

 

Device#2 PCI Express Root

Code28

De vice ACPI\HPQ0004\3fb 1bfb68&0

Hdw Id 

Acpi\VEN_Hpo&DEV_004

ACPIHPQ0004

Primary Issue is accsess to Resource files at HP (etc) and Microsoft without spending 2 weeks searching through MS Support. Thank for your time and assistance

1 REPLY 1

‎11-18-2018 08:31 PM

HP Recommended

Hi:

 

You need these drivers for those devices...

 

USB\Vid_138A&Pid_003c:   This one you may have to manually install if the auto install doesn't work.

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe

 

ACPI\HPQ0004:

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

 

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