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‎02-04-2017 07:49 PM

HP Recommended
Product: HP Probook 4440s
Operating System: Microsoft Windows 10 (64-bit)

Hi,

My Windows does not recognize one one hardware device on PCI Express Complex Root

 

In Unknown Device Properties:

/ Details: Instance Value = ACPI\HPQ6000\3&B1BFB68&0
/ Events: Information: The device ACPI\HPQ6000\3&b1bfb68&0 requires aditional install

 

Where can I find the driver for this specific device?

 

Computer: HP Probook 4440s

Windows 10 Pro x64

 

Thanks in advance.

 

8 people had the same question
4 REPLIES 4

‎02-04-2017 09:40 PM

HP Recommended

Hello,

 

Welcome to the HP Support forum.

 

This should be HP 3D drive guard - this is the URL for it for W10 compatible version  >> http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_150660_1#tab3

 

 

Hope this helps.

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎05-01-2017 12:08 AM

HP Recommended

It is not working on Build 16184.

 

HP DriveGuard 20170501.png

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‎05-01-2017 01:04 AM

HP Recommended

Hi @Phillip_RSA

 

This is not a mandatory app to keep/use on your PC.

 

You might want to redownload the package.

 

Also note that W10 Build 16184 is not a final build, you are using pre-release alpha version of Windows 10 and you should direct your queries to the Insider community

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎05-01-2017 02:12 AM

HP Recommended

Thank you very much for sharing.
It is logged as an MS-Insider and I am not the only one having the issue.

Will wait for the final release... 
Keep well

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